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Patient intake forms

TCM diagnosis-friendly

Consent forms

For acupuncture, moxa, and herbs

 

EHR or paper records

For storing SOAP notes

 

Appointment booking system

Online or in-person

 

Payment processing

Card terminal or online

 

Business signage/logo

Outside and inside

Administrative Tools

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Hand sanitiser (70% alcohol)

Minimum 500 ml

Surface disinfectant

CE-marked for medical use

 

Disposable face cradle covers or paper roll

For hygienic treatment table use

 

Waste bin (non-clinical)

For general waste

 

Medical waste disposal service (if applicable)

Required for sharps in many EU countries

Hygiene and Clinic Safety

Glass cups

With flame suction

Set of 10–16

 

Plastic vacuum cups

Pump-operated

Set of 12–16

Gua Sha tools

Bian stone or jade

1–2

Massage oil

Unscented or warming

1 bottle

Lighter / alcohol lamp

For fire cupping

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Cupping and Gua Sha Supplies

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TCM diagnostic chart

For tongue/pulse/body map

1–2

 

Tongue depressors or LED torch

To inspect tongue

1 each

Scale (0.1g precision)

For measuring loose herbs

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Measuring spoons / cups

For granules or decoction

Herbal sample jars / containers

For raw or granule samples

10–20

Prescription pads

For custom formulas or patient notes

1–2 pads

Herbal Consultation Tools

Acupuncture Supplies

Sterile acupuncture needles

Sizes 0.20–0.30 mm × 15–40 mm

1,000+ (mixed)

Guide tubes

Optional if not included

Usually included

 

Sharps container

Medical-grade disposal

1–2 (start)

Alcohol wipes or 70% alcohol spray

For skin disinfection

1 box or 500ml bottle

 

Cotton balls/pads

Post-treatment care

1 pack

 

Disposable gloves

Vinyl or nitrile, powder-free

1–2 boxes

 

Treatment table

Adjustable, washable

1–2

 

Pillows / bolsters

For limb/head support

2–4

Patient gowns or towels

For modesty

3–6

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Stick moxa (classic)

Mugwort rolls, regular or smokeless

10–20

 

Moxa box

For loose moxa application on abdomen/back

1–2

 

Loose/punk moxa

For use in moxa boxes or cones

200g–500g

 

Cone moxa

Direct moxa with barrier (ginger/salt)

50–100 cones

 

Needle moxa

Small cones placed on a needle handle

Optional

 

Smokeless moxa (carbonised)

Indoor use, less odour

5–10 sticks

 

Moxa extinguisher/clay pot

To extinguish safely

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Moxibustion Supplies

TCM Starter Kit

Here's a detailed Starter Clinic Kit List for a Traditional Chinese Medicine (TCM) practice, including everything you need to begin offering acupuncture, moxa, cupping, and herbal consultations. This list is practical, EU/French-compliant, and customizable depending on whether your focus is acupuncture, herbs, or integrated care.

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Acupuncture Needles Brands

Seirin

DBC (Korea)

Hwato

Suzhou

DongBang

Cloud & Dragon

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TCM Suppliers

Below is a comprehensive list of reliable TCM suppliers for acupuncture needles, moxibustion tools, herbs (raw, granules, patent formulas), cupping sets, liniments, and other essential clinical materials. These suppliers are used by professional practitioners and clinics worldwide and meet GMP, ISO, or CE standards where applicable.

INTERNATIONAL / GLOBAL TCM SUPPLIERS

Lhasa OMS (USA, ships internationally)

  • Acupuncture needles (Seirin, DBC, Hwato)

  • Moxa (smokeless, stick, punk, cone)

  • Cups, electroacupuncture, tables, charts

  • Herbal lines: Golden Flower, Mayway, KPC

 

Blue Poppy Enterprises (USA)

  • Herbal formulas (tablets, topicals)

  • Acupuncture supplies

  • TCM books and educational materials

 

Mayway Corporation (USA / Global)

  • Plum Flower® and Min Shan® herbs

  • Raw herbs, granules, patent pills

  • GMP-certified products with COA

 

KPC Herbs (USA/Taiwan)

  • High-quality GMP granules and bulk herbs

  • Traditional formulas and single herbs

  • COAs and batch consistency guaranteed

 

EUROPE-BASED SUPPLIERS

  

    • Phoenix Medical (UK/EU)

    • Distributor of Tianjiang granules

    • Needles (Hwato, Seirin), moxa, cups

    • TCM books, charts, and CEU materials

Avicenna Herbs (UK/EU)

  • Herbal dispensary and practitioner support

  • Focus on quality and sustainability

  • Granules, tinctures, oils, creams

 

FRANCE-SPECIFIC SUPPLIERS

Euroherb / Herbolistique

  • Raw and granulated herbs

  • Herbal tinctures and supplements

  • Located in France, serving EU practitioners

 

CANADA

 

Eastern Currents

  • Needles (Seirin, DBC), moxa, cupping

  • Herbal formulas (Blue Poppy, KPC, etc.)

  • Online CEU courses

 

AUSTRALIA / NZ

Empirical Health

  • Granules and capsules of Chinese herbs

  • Custom formulas and dispensary support

  • GMP certified, practitioner-only

 

Sun Herbal

  • Raw herbs, granules, liniments

  • Supplies for acupuncture and tuina

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GMP Suppliers

Global / Multinational GMP TCM Supplier

Sun Ten Pharmaceuticals (Taiwan / USA / Europe

  • GMP and ISO 9001/22000 certified

  • Offers granulated herbs, formulas, and concentrated powders

  • TCM formulas based on classical texts and modern adaptations

  • Available in the EU and North America (via distributors)

KPC Herbs (Ko Da Pharmaceutical Co., Taiwan/USA)

  •  Fully GMP-compliant (Taiwan FDA and US GMP)

  • High-quality granules and tablets

  • Standardised extraction and consistent batch potency

  • COAs (Certificates of Analysis) available

 

Tianjiang Pharmaceutical (China, Europe, North America)

  • One of the largest GMP-certified granule herb manufacturers in China

  • Supplies hospitals and universities in China and abroad

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  • EU distributors (e.g. Phoenix Medical, Su Wen Herbs)

GMP TCM Suppliers in Europe

  • Offers granulated and raw Chinese herbs

  • Compliant with EU standards and AFSSAPS

  •  Supplies herbs for trained professionals and pharmacies

 

Su Wen Herbs (UK)

  • Distributes Tianjiang granules in the UK/EU

  • High-quality single herbs and formulas

  • Full batch testing available

Phoenix Medical (UK)

  • GMP supplier and official distributor of Tianjiang

  • Sells granules, raw herbs, capsules, and liniments

  • Offers practitioner-only support and custom formula compounding

 

Avicenna Herbs (UK)

  • Offers GMP-grade Chinese herbs and custom prescriptions

  • Partnered with trusted Chinese labs for quality sourcing

 

North American GMP TCM Suppliers

Mayway Corporation (USA)

  • Offers the Plum Flower® line: GMP, lab-tested Chinese herbs and formulas

  • Raw herbs, pills, tablets, powders

  • COAs and third-party testing available

 

Golden Flower Chinese Herbs (USA)

  • Professional-grade patent formulas, tablets, and tinctures

  • GMP certified, tested for heavy metals, pesticides

  • Practitioners-only portal

 

Blue Poppy Enterprises (USA)

  • Clinical strength formulas, topicals, and extracts

  • Focus on pain, gynaecology, and internal medicine

  • GMP and third-party tested

 

GMP Suppliers in Australia & New Zealand

Empirical Health (Australia)

  • Specialises in high-purity Chinese herbs and granules

  • GMP manufacturing, practitioner-only

 

Sun Herbal (Australia)

  • GMP-certified raw herbs, granules, and classical formulas

  • Broad Chinese materia medica range

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Banking and Payment Processing Systems

Banking and payment processing systems are essential for running a TCM business smoothly—whether you're offering in-person treatments, online consultations, or selling herbs and products. Below is a detailed list of banking and payment systems commonly used by TCM practitioners, including options for clinics in Europe (including France), North America, and global practices.

Payment Processing Systems

These allow you to accept card payments, online bookings, and remote transactions (ideal for herbs, consults, and telehealth).

 

Stripe

Most widely used by TCM practitioners and clinics

Jane App, Cliniko, Squarespace, WooCommerce, Calendly, etc.

Visa, Mastercard, Amex, Apple Pay, Google Pay

Supports subscriptions/memberships

 

Square

  • Ideal for in-person and mobile payments

  • Offers free POS app, card readers, online booking 

Integration with website and invoicing tools

Inventory tracking for herbs/products

 

PayPal Business

Trusted brand for online sales and virtual consults

Booking forms, herbal e-commerce stores

  • Invoice, subscriptions, and payment links

  • Supports instalment payments

 

SumUp

Popular in France and Europe for in-person mobile payments

  • Card readers and POS for clinics or herbal dispensaries

Integrates with online store platforms and invoices

No monthly fees, just per-transaction

 

Mollie (Europe-focused)

Used by online herbal shops or appointment platforms in the EU

Easy integration with WooCommerce, Shopify, and other e-commerce platforms.

Supports Bancontact, SEPA, iDEAL, Apple Pay

 

Business Banking Systems (France/EU & Global)

  

Qonto (France)

  • French digital bank for entrepreneurs

  • Features IBAN, expense tracking, employee cards, Bookkeeping tools, and real-time cash flow 

Excellent for micro-entrepreneurs and TCM clinics

 

Shine (France)

Banking app for micro-enterprises and liberal professions. Simplified invoicing, VAT tracking, URSSAF declarations

Ideal for solo acupuncturists or herbalists

 

Revolut Business

  • Multicurrency IBANs (EUR, USD, GBP)

  • Expense management, payment links, and integrations

  • Useful for international herb suppliers or multi-language clinics

 

N26 Business (Germany/EU-based)

  • Mobile-friendly digital banking

  • Free basic plan for freelancers

  • Expense categorisation, integration with accounting tools

Used by therapists, coaches, and small wellness clinics

Wise Business (formerly TransferWise)

  • Low-fee international transfers

  • Multi-currency business account (hold & send money globally)

  • Good for TCM clinics that pay for herbs in USD/CNY but work in EUR

Supports integration with Xero, QuickBooks

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Accounting Systems

TCM practitioners, whether running solo practices or multidisciplinary clinics, need reliable accounting systems for managing:

  • Invoicing and billing

  • Expense tracking

  • Inventory (especially for herbs/products)

  • Tax compliance

  • Financial reporting

 

Below is a list of accounting systems commonly used by TCM practitioners, including both general accounting software and practice management platforms with integrated accounting tools. Many of these are GDPR-compliant and available in French or multilingual versions.

QuickBooks (Intuit)

  • Invoicing, expense tracking, bank syncing

  • Tax preparation (VAT/GST)

  • Financial reports (profit/loss, balance sheet)

  • Online payments integration

Integrates with booking systems (e.g., Jane, Cliniko)

Cloud-based and desktop versions available

Clinics with herbal inventory, solo practices, or multi-provider clinics

 

Xero

  • Double-entry bookkeeping

  • VAT-ready (EU & UK), expense claims

  • Inventory tracking (for herbal dispensaries)

  • Bank reconciliation, payroll (add-on)

Integrates with Stripe, PayPal, and booking software

Growing practices needing robust accounting & tax tools

Zoho Books

  • Invoicing, project tracking, bank feeds

  • Sales and purchase orders, inventory

  • GST/VAT compliance

Highly customizable and affordable

Tech-savvy solo practitioners or product-based TCM businesses

Jane App

  • Client billing, insurance claims

  • Online payments (Stripe integration)

  • Simple financial reports

Exports data to QuickBooks, Xero

Clinics wanting everything (EHR + booking + payments) in one place

Cliniko

  • Invoicing, receipts, discount codes

  • Tracks sales of products (herbs, supplements)

  • Integrates with Xero, QuickBooks

EU and UK-based clinics

AcuSimple

  • TCM-specific platform with:

  • Patient billing

  • Herbal inventory tracking

  • Insurance codes (US-focused)

US-based acupuncturists or clinics offering insurance billing

Wave Accounting (Free Option)

  • Free invoicing and accounting

  • Bank syncing, basic reporting

  • Accepts online payments (Stripe/PayPal)

Not available in French

Solo practitioners or low-volume clinics on a budget

Sage Business Cloud Accounting

  • Billing, expense management, VAT tools

  • Inventory (depending on plan)

  • Designed for small-to-medium businesses

Fully compliant with French accounting regulations

French-based TCM practitioners with tax reporting needs

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Reception and Booking Systems

TCM practitioners—whether solo or part of a clinic—commonly use reception and booking systems to manage appointments, intake, patient communication, reminders, and billing. These systems can be standalone or integrated into EHR platforms. Some offer TCM-friendly customization, while others are general health platforms that can be adapted. All-in-One Booking & Practice Management Platforms include scheduling, online booking, invoicing, reminders, some with EHR features.

Jane App

  • Online booking, customizable intake forms

  • Client portal, payment processing, insurance billing

  • Telehealth support

Acupuncturists, bodyworkers, naturopaths

GDPR and HIPAA compliant

Multilingual interface available (English, some features in French)

 

Cliniko

  • Appointment calendar, booking widget

  • SMS/email reminders

  • Customizable treatment notes

Multidisciplinary clinics, solo TCM practitioners

GDPR compliant

Used in EU, UK, Australia, Canada

 

Zanda

  • Appointment calendar, SMS reminders, invoicing

  • Patient database, note templates

Health clinics and alternative medicine practices

GDPR & HIPAA compliant

Interface available in French (partially)

 

SimplyBook.me

  • Online booking widget for your website or social media

  • Add-ons for intake forms, payments, notifications

Flexible setup for solo TCM practitioners

GDPR compliant

 

Setmore

  • Online scheduling with confirmation emails/SMS

  • Can connect to Facebook/Instagram

Affordable/free tier for basic usage

No clinical or EHR integration

 

Doctolib (France, Germany specific)

  • Online appointment booking

  • SMS/email reminders, integration with health systems

Popular in Europe, especially among medical professionals

Fully GDPR compliant

Used more by licensed medical doctors, but some TCM professionals use it if locally permitted

 

Jupi (France-based)

Online booking and payment for independent practitioner

Interface in French, used by naturopaths and Acupuncteurs

AcuSimple

  • Online booking, treatment charting

  • Herbal inventory, insurance billing

Popular among mind-body practices and acupuncturists

HIPAA compliant, secure client portal

 

 

Calendly (with Stripe/Zoom integration)

  • Basic appointment scheduling

  • Free or paid consults

Online consults, first visit booking

Not medical-specific or secure for clinical notes

Offers customizable services and availability per practitioner

  • Business plan: services/products offered, patient target group (e.g., women’s health, athletes, chronic fatigue), market analysis, revenue streams (consultations, herbs, education), SWOT analysis

  • Accounting system (compliant with tax laws)

  • Pricing strategy: Based on local market and clinical expertise. Consider packages or memberships

  • Banking and payment processing (POS, mobile pay, online booking/payment

Business & Financial Planning

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TCM-Business-Plan--Building-a-Strong-Brand-Identity-for-Your-TCM-Business--Digital-Marketi
  • Brand identity: Name, logo, values (e.g., holistic care, authentic Chinese medicine), Trust, professional image

  • Website with SEO: Explain your approach (e.g., Qi, 5 Elements, pattern diagnosis), Blog on TCM topics, Booking integration

  • Social media: Instagram, YouTube, Facebook: educational videos, tips, clinic life

  • Email marketing (newsletter with seasonal advice, TCM lifestyle tips)

  • Educational outreach: Workshops, webinars, public lectures

Marketing & Branding

  • Clear scope of services: acupuncture, herbal formulas (prescribed or sold), dietary advice based on TCM principles, Tui Na, cupping, moxa, guasha

  • Develop treatment protocols by syndrome/pattern

  • Ongoing CEU training in latest TCM practices

  • Specialization possible: e.g., fertility, pain, dermatology, digestion, mental health

Clinical and Therapeutic Expertise

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If offering herbs or TCM products: choose reliable GMP suppliers (e.g., Sun Ten, KPC, Phoenix, Planta Medica), ensure legal labelling and packaging, create product catalogue with TCM indications, may offer house-branded herbal teas, patches, oils, etc.

Product Sourcing & Sales

  • Licensing: Ensure local/regional licensure to practice (e.g., acupuncture license, herbalist registration).

  • Scope of Practice: Know what modalities are permitted in your jurisdiction (e.g., is moxa legal?).

  • Insurance & Liability: Professional indemnity/malpractice insurance and business liability insurance

  • GDPR/HIPAA Compliance (if storing patient data)

  • CE Certification (for products sold in EU)

  • Herbal product regulation: In EU, herbs may require authorization as Traditional Herbal Medicinal Products (THMP)

Legal & Regulatory Compliance

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  • Clinic location (visibility, zoning, accessibility)

  • Treatment rooms: Clean, quiet, sterile storage

  • Equipment: Acupuncture needles (CE-certified), moxa, cups, guasha tools and herb dispensary (if relevant)

  • EHR software: e.g., Unified Practice, Jane App, compliant with health data laws

  • Reception & booking system (online preferred)

Clinical Infrastructure

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Starting a TCM Business...

Starting a TCM business involves much more than practicing acupuncture or prescribing herbs—it’s the creation of a comprehensive clinical, legal, and economic structure that delivers Traditional Chinese Medicine services, products, or education. A TCM business can take many forms, such as:

  • Private clinic: Acupuncture, herbal medicine, tuina, cupping, moxibustion

  • TCM pharmacy: Dispensing raw, granulated, or patent herbal products

  • TCM education/training center: Teaching acupuncture, herbalism, theory, CEUs

  • Online platform: Telehealth consultations, herbal product sales, e-learning

  • Product-based business: Creating/selling TCM-based health products (teas, oils, patches)

  • Integrative health center: Combines modalities (physiotherapy, osteopathy TCM with other)

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Setting Up a TCM Business

  • First visit experience: intake forms, thorough diagnosis (8 principles, Zang-Fu, tongue/pulse)

  • Clear communication: explain TCM diagnosis in patient-friendly terms

  • Customized treatment plans

  • Follow-up system: reminders, care continuity

  • Educational materials: printed or digital (e.g., seasonal health guides)

Patient Relations & Retention

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  • Build network with general practitioners and specialists (referrals), fitness professionals, doulas, psychotherapists

  • Offer integrated care options

Participate in professional associations (e.g., ETCMA, WFAS)

Collaboration & Community Building

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Electronic Health Records for TCM Businesses

Below is a curated list of Electronic Health Record (EHR) software platforms specifically used in Traditional Chinese Medicine (TCM) practices, or that are adapted to support acupuncture, herbal medicine, and TCM-specific workflows. Each has different strengths: some are acupuncture-focused, some strong in herbal integration, others better for telehealth or billing.

Unified Practice

Most popular and fully featured for TCM practitioners

  • Acupuncture charting with meridians and point selection

  • Built-in tongue and pulse diagnosis fields

  • Integrated herbal prescription (raw, patent, granules)

  • SOAP notes + syndrome-based templates

  • Telehealth, inventory, online booking, credit card processing

  • HIPAA compliant 

Cloud-based, mobile/tablet compatible

Acupuncturists, herbalists, integrative TCM clinics

 

Jane App

Widely used in multidisciplinary and allied health practices, TCM adaptable

  • Custom intake and SOAP forms (you can design TCM-specific templates)

  • Charting, scheduling, invoicing, insurance

  • Integrates with Stripe, telehealth, email reminders

No built-in herbal formula module (must input manually) 

Cloud-based, mobile-friendly, GDPR/HIPAA compliant

Mixed practices, clinics needing customization flexibility

 

ClinicSense

User-friendly platform for solo or small clinics

  • Customizable SOAP notes, online booking, reminders

  • Billing and payments

  • No built-in point location or herbal module

  • Can create TCM-specific templates manually

Affordable, HIPAA compliant

Solo acupuncturists or bodywork-focused clinics (e.g., Tuina, cupping)

 

AcuSimple

Specifically designed for acupuncturists

  • Acupuncture charting and meridian diagrams

  • Custom treatment protocols

  • Insurance billing integration (US)

Herbal support limited compared to Unified Practice 

Cloud-based

US-based acupuncture clinics needing billing + TCM forms

 

SimplePractice

Popular with psychologists, used by some TCM practitioners

  • Telehealth, booking, note templates, client portal

  • Custom form creation

Not TCM-focused (no point charts, herbal database)

 GDPR/HIPAA compliant 

TCM practitioners with focus on mental health or coaching, needing strong client management tools

 

ChARM Health

Integrative medicine-friendly platform

  • Custom chart templates (TCM fields can be added)

  • Patient portal, prescription module, lab integrations

Flexible for mixed modalities (e.g., TCM + functional medicine)

Highly configurable, but setup is more complex

Clinics combining TCM with other systems (e.g., Ayurveda, Naturopathy)

 

Zanda

Practice management software with SOAP and form customization

  • Appointment scheduling, SMS reminders, billing

  • Flexible charting templates

No built-in acupuncture diagrams or herbal database

Cloud-based, used globally

General practitioners with light TCM needs

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Granule Herb Suppliers
 
Below is a detailed comparison of major TCM granule herb suppliers, focusing on key factors like GMP certification, herb quality, range, traceability, availability in Europe, and integration with clinical dispensing.
Tianjiang (China)
Sun Ten (Taiwan)
KPC (Taiwan/USA)
Mayway (USA/China)
Empirical Health (Australia)
Su Wen Herbs (UK)
Phytopropharm (France)
Avicenna (UK)
Acupuncture Supply Companies
 
Below is a detailed comparison of leading acupuncture supply companies, focusing on those that provide needles, moxa, cupping, electroacupuncture equipment, and clinic tools, commonly used by TCM practitioners. The comparison includes global suppliers and region-specific distributors, with special attention to EU/French availability, brand variety, product range, and clinical support.
Lhasa OMS
Eastern Currents
Phoenix Medical
Su Wen Herbs
ChinaMed UK
Herbprime
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Professional Associations

International

World Federation of Chinese Medicine Societies (WFCMS)

  • One of the largest global TCM organisations

  • Promotes international academic exchange, standardisation, and licensing recognition

  • Organises international congresses and scholarly journals

World Federation of Acupuncture-Moxibustion Societies (WFAS)

  • Focuses on international acupuncture standards and education

  • Hosts international exams and congresses

 

FRANCE

  

Fédération Nationale de Médecine Traditionnelle Chinoise (FNMTC)

  • National federation representing French TCM professionals

  • Offers practitioner directories, training standards, and events

 

Union Française des Professionnels de Médecine Traditionnelle Chinoise (UFPMTC)

  • Advocacy for professional recognition in France

  • Provides CEUs and legal updates for French acupuncteurs and herbalists

CFTMC – Collège Français de Médecine Traditionnelle Chinoise

  • Ensures ethical and professional standards

 

Europe-Wide 

 

European Traditional Chinese Medicine Association (ETCMA)

  • Umbrella organisation for TCM associations in Europe

  • Promotes professional regulation, CEU standards, and EU-level advocacy

  • Members include associations from France, Germany, Italy, Spain, etc.

 

United States

  

National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM

  • National board for certifying U.S. acupuncturists and herbalists

  • Required for licensure in most U.S. states

  • Offers Diplomate status in acupuncture, herbs, and Oriental Medicine

 

American Association of Acupuncture and Oriental Medicine (AAAOM)

  • Professional advocacy, education, and legislative updates

  • Resource center for U.S.-based TCM practitioners

 

American Society of Acupuncturists (ASA)

  • Works with state associations across the U.S.

  • Supports national advocacy and education

 

Canada

  

Canadian Society of Chinese Medicine and Acupuncture (CSCMA)

  • Nationwide organization of Chinese medicine professionals

  • Promotes safety, research, and licensing standards

 

CTCMPAO (Ontario)

College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario

  • Regulatory body in Ontario province

 

Australia

  

Chinese Medicine Board of Australia (CMBA)

Part of AHPRA, the Australian national health regulation agency

  • Licenses Chinese medicine practitioners: acupuncture, herbs, tuina

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